Magento to BigCommerce Migration Services

Magento to BigCommerce
Migration Services

Off self-hosted software and licensing,
onto a platform that covers what you actually use.

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Most Magento merchants who contact us are not unhappy with Magento’s capability. They are tired of paying for all of it — infrastructure, patching, developer time, and Adobe Commerce licensing if they’re on the commercial edition — while using a fraction.

BigCommerce covers a large share of what those merchants actually use, as a hosted product, with B2B that is genuinely comparable rather than a downgrade. That’s the trade, and for a lot of stores it is a good one.

If you’re still on Magento 1

Treat this as urgent. Magento 1 reached end of life in June 2020 and has received no security patches since. Stores still on it are running unpatched software that processes card details, and PCI compliance becomes a question of when rather than if.

The upside of deciding now rather than after a failed audit is that you get to choose on merit. More on what Magento 1 end of life means and what Adobe Commerce actually costs.

The defining technical problem

Configurable, grouped and bundled products don’t map cleanly.

Magento’s product types are more expressive than BigCommerce’s variant and option model. A configurable product with several attributes, a bundle with optional components, a grouped product that’s really a display construct — none has an exact equivalent.

Deciding how each should land is a modelling exercise made once, deliberately, and it determines how your catalog is managed for years afterwards. It is also the thing that most often derails timelines when it’s discovered late.

So we run a trial migration early, on a representative subset — a couple of configurables, a bundle, a grouped product, a handful of customer records — specifically so the awkward cases surface while decisions are still cheap.

What else needs handling

Password hashes don’t transfer. Every customer will need to reset. Plan the communication, because an unannounced forced reset across your whole customer base reads as a breach and gets treated like one.

Multi-store needs a decision. Channels, separate stores, or consolidation — driven by why the stores exist, not by what’s easiest to migrate.

Extensions are not apps. Magento extension functionality needs a BigCommerce equivalent, a custom build, or a decision to drop it. We build apps rather than only installing them, so the third option is genuinely on the table. More on app and widget development.

URL structures are entirely different. Magento’s category paths and URL suffixes don’t exist on BigCommerce, so every URL changes.

What we do

Build the redirect map from a live crawl of the Magento store rather than its sitemap, covering every URL with traffic, impressions or backlinks, and verify every rule before launch in both trailing-slash forms.

Remodel the catalog with the trial migration described above, so product structure is a decision rather than a discovery.

Rebuild B2B natively using customer groups, price lists and quantity breaks.

Build the storefront as a Stencil theme, with custom Page Builder widgets so your marketing team can build pages without a developer.

Record the baseline — traffic, rankings, conversion, Core Web Vitals — before launch.

If BigCommerce isn’t the right destination

Sometimes it isn’t. Deeply conditional pricing, genuinely configurable products that can’t be enumerated as variants, or checkout requirements a hosted checkout won’t accommodate all point toward headless instead. We build that too, and we would rather point you there than sell you a migration that recreates your constraints.

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More on how we run migrations on the ecommerce migration services page, or on BigCommerce development. Comparing destinations? See Magento to Shopify or the Magento vs Shopify comparison.

Frequently Asked Questions

Why do Magento merchants move to BigCommerce?
Usually the total cost of staying. Magento is self-hosted software, so you are paying for infrastructure, security patching, developer time and Adobe Commerce licensing if you're on the commercial edition — and much of that cost is fixed regardless of how much of the platform you actually use. BigCommerce covers a large share of what most Magento merchants use, as a hosted product, with B2B capability that is genuinely comparable.
We're still on Magento 1. Is that urgent?
Yes. Magento 1 reached end of life in June 2020 and receives no security patches. Stores still running it are accumulating unpatched vulnerabilities and will eventually fail PCI compliance, if they haven't already. If you are on M1, the decision is not whether to move but where to. That is a better position than it sounds, because it means you can choose on merit rather than under pressure from a failed audit.
What happens to configurable and bundled products?
This is the defining technical problem of a Magento migration. Magento's configurable, grouped and bundled product types do not map one-to-one onto BigCommerce's variant and option model. Deciding how they should land is a modelling exercise, done once and carefully, not a setting in a transfer tool. We run a trial migration on a representative subset — a few configurables, a bundle, a grouped product — early, precisely so this surfaces while it's still cheap to resolve.
Can BigCommerce handle our B2B?
Usually yes, and better than merchants expect. Customer groups, price lists, quantity breaks and purchase orders are native rather than assembled from extensions. Where it strains relative to Magento is deeply conditional pricing logic and quote-to-order workflows. If those are central, the honest comparison includes a headless build, and we will run it rather than assume the answer.
What about our multi-store setup?
Magento multi-store needs an explicit decision rather than a default. Depending on why the stores exist, they become BigCommerce channels, separate stores, or get consolidated. This is a commercial decision as much as a technical one — it affects pricing, catalog management and reporting — so it belongs in the first conversation rather than the build.