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WooCommerce to BigCommerce Migration: Process and Options to Level Up Your Store

Considering a WooCommerce to BigCommerce migration? Making the switch can be a significant upgrade for your online store, offering more scalability, advanced features, and simplified management. This guide provides a step-by-step approach to migrate your store smoothly and efficiently, respecting both your time and business continuity. Expect practical steps, tips for preparation, and how to secure your data as you embark on this transition to BigCommerce.

Key Takeaways

  • BigCommerce provides scalability, enhanced B2B functionality, and reduced complexities, with features like customizable templates, built-in features, all-in-one plans, high API call limits, and backward compatible APIs.

  • Migrating from WooCommerce to BigCommerce requires careful planning which includes data backup, store configuration including the installation of the ‘le_connector’, and identifying specific data entities for migration such as products, customers, and orders.

  • Post-migration to BigCommerce involves selecting a theme that suits the target audience, conducting UX testing to ensure a smooth customer experience, and performing final checks before going live to maintain functionality and data security.

Why Migrate from WooCommerce to BigCommerce?

Let’s face it, growth in eCommerce is inevitable. And with growth comes the need for scalability, enhanced B2B functionalities, and a reduction in complexities. That’s where BigCommerce comes in. As an adaptable platform designed for various business sizes, BigCommerce offers customizable subscription models to cater to evolving business needs and an all-in-one pricing model that simplifies your eCommerce financial management.

But what else does BigCommerce offer? Let’s delve into the details.

Improved Scalability

With the BigCommerce platform, expanding your business is a breeze. Its customizable templates and built-in features support quick growth, making scalability less of a challenge. Furthermore, the platform offers all-in-one plans that simplify online store deployment, accommodating the growth of businesses as they expand.

So, whether you’re a small business looking to grow or a large-scale business seeking to manage your expansion effectively, BigCommerce has got you covered.

Enhanced B2B Functionalities

Business-to-business operations require a robust eCommerce platform. BigCommerce steps up to the plate with its high API call limits and fast product catalog sync, promoting superior B2B functionalities. Moreover, its flexible Catalog API facilitates streamlined catalog creation and editing, enhancing operational efficiency and scalability for B2B operations.

This robustness not only accommodates your current business needs but also supports your future growth aspirations.

Reduced Complexities

Nothing slows down eCommerce operations like unnecessary complexities. Thankfully, BigCommerce reduces these through its robust Pro Plan APIs, which allow for high volume operations. Furthermore, its APIs are backward compatible and future-proof, reducing complexity related to platform updates and ongoing integration maintenance.

This means more stability and efficiency, allowing you to focus on what matters most - growing your business.

Preparing Your WooCommerce Store for Migration

Now that we’ve explored the benefits of migrating to BigCommerce, let’s dive into how to prepare your WooCommerce store for ecommerce migration. This involves backing up data, configuring your WooCommerce store, and selecting entities for migration. It’s all about careful planning and mapping out the migration process to ensure a smooth transition.

Data Backup

First things first, back up your data. This is a crucial step during a WooCommerce to BigCommerce migration to safeguard against potential data loss and avoid lost revenue and customers from downtime. A thorough website backup should encompass all vital components such as:

  • databases

  • themes

  • products and content

  • customer data

  • orders

Remember, it’s better to be safe than sorry.

Store Configuration

Next, set up your WooCommerce store for data extraction. This involves providing the store URL and downloading the ‘le_connector’ file to establish the link between the WooCommerce database and the LitExtension App for data transfer. Once installed successfully, your WooCommerce store is configured and ready for data extraction.

Selecting Entities for Migration

Finally, select the entities you want to transfer from WooCommerce to BigCommerce. The migration service enables the selection of specific data for migrating such as:

  • products

  • categories

  • customers

  • orders

This customized choice ensures you only take with you what you need for your new store.

Launching and Connecting Your New BigCommerce Store

Now that your WooCommerce store is prepared for migration, let’s move on to launching your new BigCommerce store. This involves providing API credentials, store URLs, and connecting to the migration service. Don’t worry, you’re not alone in this. The support team is available to assist with any questions or difficulties that may arise.

API Credentials and Store URLs

API credentials and store URLs are key ingredients in the recipe for a successful BigCommerce store setup. To create a store-level API account in BigCommerce, you’ll need to:

  1. Navigate to Settings

  2. Select Store-level API Tokens

  3. Create an API Account

  4. Remember to securely download the .txt file for record-keeping once the account is saved.

These credentials, along with the store URL, are essential for BigCommerce to receive migrated data.

Connecting to the Migration Service

After setting up your BigCommerce store, it’s time to connect it to the migration service. This involves providing the store URL of the WooCommerce store and establishing a connection with the target BigCommerce store by providing the new store’s URL.

Armed with your store URLs and API credentials, you’re ready for the next step - the migration process.

The Migration Process: From Demo to Full Migration

The migration process is a two-step dance - a demo migration followed by a full migration. The demo migration allows you to identify and address any potential risks before proceeding with the full migration.

On the other hand, the full migration involves transferring all selected entities. Let’s break down these steps further.

Demo Migration

The free demo migration is akin to a dress rehearsal. This process allows you to test the transfer process by moving up to 20 entities, which allows you to assess the accuracy and completeness of the migration.

This sneak preview of the migration service ensures a smoother full migration, but if you’re confident in your setup, you can choose to skip this step and proceed directly to the full migration. Our team is also available to handle custom migration requests if needed.

Full Migration

The full migration is the main event where all selected entities are moved from WooCommerce to BigCommerce using a bigcommerce migration service. This process, where the migration tool imports data, allows for the transfer of key data and offers various options for a more tailored migration.

But remember, after migration, it is essential to perform the following tasks:

  1. Perform a comprehensive review of the new BigCommerce store

  2. Place a test order to ensure all data is correctly moved, including the shipping price

  3. Verify that checkout, shipping, tax, and payment configurations are operational.

Post-Migration: Designing, Developing, and Launching Your BigCommerce Store

Migration is just the first step. Once your data is securely transferred to your new BigCommerce store, custom migration requests and post-migration tasks kick in. These include theme selection, UX testing, and going live with your new store.

Let’s delve into these crucial steps.

Theme Selection

First impressions matter, and your online store’s theme, along with its meta description, is the first thing your customers will notice. Choosing the right theme is crucial for your BigCommerce store as it impacts customer perception and shopping experience.

Remember, selecting a theme that is either too complex or too minimal can either overwhelm customers or fail to engage them, leading to poor user experience and potentially lost sales.

UX Testing

User Experience (UX) is the backbone of any successful eCommerce store. Good usability is crucial for ecommerce stores to remain competitive in the market. Usability testing, including A/B testing and customer walkthroughs, can identify and resolve interface issues that may inhibit purchase completion. So, don’t skip this step. Your customers will thank you.

Going Live

The final step in your migration journey is going live. This involves:

  • Finalizing the setup and preparing the site for public browsing and ordering

  • Performing final checks to optimize site functionality, navigation, mobile responsiveness, key features

  • Placing test orders to check the checkout process

But before you hit that ‘Go Live’ button, make sure to perform these final checks to ensure a smooth transition.

And voila! Your new BigCommerce store is now live and ready to welcome customers.

Data Security and Loss Prevention during Migration

Data is the lifeblood of any eCommerce store, and its security is paramount during migration. But rest assured, with security measures and loss prevention practices in place, your data is in safe hands during the migration process.

Security Measures

Multiple security measures are implemented during migration to ensure data security, including:

  • Server security

  • Network security

  • Application security

  • Data access control

And in case of any accidental deletes or mishaps, having a backup is always a good practice.

Loss Prevention

Preventing data loss is equally important during migration. This involves backing up data to avoid data loss in case of any interruption and ensuring the performance of the WooCommerce store remains stable and uninterrupted during data export.

Epic Design Labs: Your Trusted Migration Partner

Why go through the migration process alone when you can have a trusted partner? Epic Design Labs is an eCommerce digital agency providing migration services from WooCommerce to BigCommerce, boasting a specialized trained team with over fifteen years of successful migration expertise.

Our Expertise

Epic Design Labs offers the following services:

  • Design and development of scalable online stores

  • Catering to a range of clients from startups to multi-million-dollar enterprises

  • Expertise in managed data migration, specializing in large catalogs and complex store architectures

Benefits of Partnering with Epic Design Labs

Partnering with Epic Design Labs offers numerous benefits, including:

  • A detailed migration process for complex eCommerce platforms

  • Advocating for the use of analytics tools to understand customer behavior

  • Helping merchants optimize their newly migrated BigCommerce store for higher conversion rates


In conclusion, migrating from WooCommerce to BigCommerce offers a wealth of benefits including improved scalability, enhanced B2B functionalities, and reduced complexities. While the process may seem daunting, with careful planning, preparation, and the right migration partner, you can ensure a seamless transition. So, why wait? Embark on your migration journey with Epic Design Labs and unlock the potential of your eCommerce business.