BigCommerce Development Agency

We ❤️
BigCommerce

Design, development, B2B, apps and migrations —
on the platform since 2010.

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We started building on BigCommerce in 2010, which makes us one of the longest-running agencies on the platform. We have also run our own stores on it. That is a different kind of knowledge than reading the documentation: you learn where the platform is quietly annoying, not just where it is documented.

We build on Shopify and headless too, so when you ask whether BigCommerce is still the right home for your store, the answer isn’t shaped by it being the only thing we sell.

What we usually get called about

B2B has outgrown the setup

BigCommerce does B2B better than it gets credit for — customer groups, price lists, quantity breaks and purchase orders are native, not reconstructed from four apps. Most B2B problems we see are configuration problems rather than platform limits.

Where it genuinely strains: quote-to-order workflows, deeply conditional pricing, and ERP-driven pricing that has to stay synchronized in real time. That’s the point where the honest comparison is against a headless build, and we’ll run it rather than assume the answer.

The catalog has outgrown the admin

Tens of thousands of SKUs, deep category nesting, product data living in an ERP. Usually solvable with better data flow and faceted search rather than a replatform — and we’ll tell you when it isn’t.

Marketing can’t ship a page without a developer

The most common source of quiet frustration, and among the cheapest to fix. Custom Page Builder widgets turn a layout change from a developer ticket into something your marketing team does in the editor. We publish our own widget product on the marketplace, so this is well-worn ground.

Performance has degraded

Usually app scripts and unoptimized images rather than the theme. We measure before recommending, because “rebuild the theme” is an expensive answer to a problem that’s often a week of work.

An integration doesn’t exist

The thing you need talks to your ERP, your 3PL, or a pricing service, and no app in the marketplace does it. We build apps rather than only installing them.

What we build

Custom storefronts — Stencil themes built to convert, with merchandising control left in your hands after launch.

B2B configurations — customer groups, price lists, quantity breaks, purchase orders, restricted catalogs.

Page Builder widgets — custom widgets so non-developers can build pages without breaking the design system.

Apps and integrations — private apps for your store, public apps for the marketplace, and API integrations against whatever you already run.

Migrations — Shopify to BigCommerce, Magento to BigCommerce, WooCommerce to BigCommerce, and off BigCommerce when that’s genuinely right. The redirect map is built from live crawl data and verified in both trailing-slash forms before launch.

Marketing — SEO, email and paid, plus BigCommerce-specific SEO work.

Ongoing support — retained development for stores that need continuous work rather than a project with an end date.

Apps we’ve published

We publish on the BigCommerce marketplace rather than only consuming other people’s apps:

Work

Modula Racks grew revenue 720%. BuyPlastic grew sales 800%. Baby Cubby lifted conversion 110% after we rebuilt the homepage and overhauled the product pages. RV Gear Pro hit its sales goal in two months from a standing start, and we later rebuilt it headless.

See the full portfolio for the rest.

What clients say

If you need a BigCommerce or Shopify website — call these guys. I have both for two different stores and they solved my needs and then some.

George Tonks

With expertise in ecommerce, Kal and his team are a step ahead in the industry and have a proven track record of taking innovative ideas and revamping the digital space. Absolute professionalism with a passion for making clients happy.

Chris Cooper

Thank you for the website facelift. You made the process simple and fun for us — because you brilliantly did the hard work. I highly recommend Epic Design Labs.

Jeanine Jackson

Start with the actual problem

Tell us what’s going on. If the answer is smaller than the project you came to discuss, we’ll say so — and if BigCommerce isn’t the right home anymore, we’ll say that too.

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Frequently Asked Questions

How long have you worked with BigCommerce?
Since 2010, which makes us one of the longest-running agencies on the platform. We have also run our own stores on it, which is a different kind of knowledge than reading the documentation — you learn where the platform is quietly annoying rather than only where it is documented.
Can BigCommerce handle our B2B requirements?
Usually, and better than most people expect. Customer groups, price lists, quantity breaks and purchase-order payment are native rather than bolted on with apps, which is the main reason B2B merchants end up here rather than elsewhere. Where it strains is quote-to-order workflows, deeply conditional pricing, and ERP-driven pricing that has to stay synchronized in real time. At that point the comparison is against a headless build, and we will run it honestly rather than sell you the thing we already have open.
Do you build custom Page Builder widgets?
Yes, and it is some of the highest-leverage work on the platform. A custom widget moves a layout change from a developer ticket to something your marketing team does themselves in the page editor. We publish Epic Page Builder Widgets on the BigCommerce marketplace, so this is the same work we do on our own product, not a one-off experiment.
Can you build a BigCommerce app for us?
Yes — private apps for your own store and public apps for the marketplace. We have five published apps of our own, including a fraud-prevention integration with MaxMind, a PIM, and a parts-and-accessories fitment app. That matters for a practical reason: when your requirement needs an integration that does not exist yet, building it is ordinary work here rather than a special project we have to learn on your budget.
Should we stay on BigCommerce or move to headless?
Stay, in most cases. BigCommerce handles large catalogs and B2B well, the API is genuinely good, and the hosted economics are favorable. Headless earns its cost when the platform itself has become the constraint — a checkout that has to do something hosted checkouts will not, catalog scale past what the admin handles comfortably, or a storefront that is really an application. We build both and will tell you which side of the line you are on before you spend anything.
Can you take over a store another agency built?
Yes, and a lot of our work starts that way. It begins with an audit — what is actually in the theme, which apps are load-bearing, what has been customized and how — so you know what you have before anyone proposes changing it.