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Is bigcommerce down? Here's How to Find Out

May 18,2023, 12:41 AM| Updated 206 days ago

In the fast-paced world of e-commerce, every second counts. When your online store faces issues, it can be a nerve-wracking experience. You might find yourself asking, "Is BigCommerce down?" If you've ever been in this situation, you're not alone. Kal, the CEO of Epic Design Labs, a leading bigcommerce development agency platform, has created a comprehensive video guide to help you navigate such situations with ease.

How to Check BigCommerce's Status

Kal starts the video by addressing the pressing question: "Is BigCommerce down?" He empathizes with the viewer's concerns and immediately dives into the solution. BigCommerce, being a reliable e-commerce platform, has a dedicated maintenance website - status.bigcommerce.com. This maintenance site provides customers and users with real-time updates on all the capabilities and status of various server components.

  • Minute-by-minute updates on BigCommerce status

  • Breakdown of different server components and their current status

  • Insights into how server status and issues might impact your storefront

Kal emphasizes that even if a component or a service provider is down, it might not necessarily affect sales in your bigcommerce or online store. At the time of the video recording, everything was running smoothly, reinforcing BigCommerce's impressive 99.9% uptime.

Addressing Common SSL Issues

Another common concern among store owners is the SSL certificate issue. Kal sheds light on this by explaining:

  • The difference between BigCommerce's free SSL and third-party ones

  • How to test your SSL certificate using whynopadlock.com

  • Steps to resolve SSL issues and ensure your site's security

He also touches upon the fact that SSL certificates expire annually, so it's crucial for server users to keep them updated.

Join the E-commerce Community

Towards the end, Kal extends an invitation to viewers who are new to BigCommerce or e-commerce in general. He encourages them to check out his course and join the free community service at joinecommercegrowth.com. This community service serves as a valuable resource for budding bigcommerce engineers and e-commerce business enthusiasts.

Take Action Now!

Don't let technical issues and glitches slow you down. Equip your bigcommerce engineers and yourself with the knowledge to tackle them head-on. Watch the video above to get all the insights from Kal and ensure your e-commerce store runs seamlessly. If you find the video helpful, don't forget to give it a like and share it with other enterprise ecommerce store owners who might benefit from it.

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