Is bigcommerce down? how to check

is big commerce down? Yikes, I hate that you're asking the question, but let me show you where to find the answer. Obviously, this isn't a live video, but I'll show you where to get an up to date answer. Before we get started. My name is Kal, I'm a developer and a store owner just like you. Let me share my screen. Bigcommerce has a website that they keep up to date, minute by minute called status stop big commerce.com. This is where they show you all the different pieces of their servers and what's up or what's down. Now there are times when something is down, but it doesn't affect your storefront. So just because a piece of this is having an issue doesn't mean that that is what's causing your issue. You can see at the time of the video, everything's looking great. And Bigcommerce does maintain 99.9%. uptime. So it doesn't happen very often. But I wanted to make this video to show you guys where to get that answer. And also to say that one of the biggest reasons I hear people will ask is it down is usually not because it's download because they're having an SSL issue, your your, your security certificate. Now big Commerce does provide you one for free. And if you're having an issue with it, you can have them update it, if you're using a third party one, those are usually gonna be a lot more problematic and costly. So I don't recommend it. But you can test your SSL certificate by going to this other site, why no padlock.com

And then just type in your address. prove to them that you're not a robot and click test page. And if if everything's working right, or if if something is wrong with your certificate, and this is why your page isn't resolving, then you'll see it passed maybe a couple of these tests, but not all of them.

And that's you know, dead ringer for I have an SSL problem. If you need to get your SSL updated, all you have to do is call big commerce and have them reapply the SSL certificate. And that'll usually fix it certificates do expire every year. So it is something that happens.

But anyway, I hopefully you know hopefully that helps you guys out. And if you guys are new to big commerce or if you're new to e commerce, be sure to check out my course. I'll put the link below and join our free community and join e commerce growth.com. If you found this helpful, give me a like and I hope your stores back up very soon. Thank you