Have a question about the Epic Modal Login Popup app? Here are answers to the most common ones. If you don’t see what you need, check the Setup page for guidance or visit the Support page.
How does the Epic Modal Login Popup work?
When a customer clicks a login link or button, the app opens a modal login window instead of sending them to the standard login page. After login, you can choose whether they stay on the current page, refresh it, or redirect to another page.
Can I control where customers go after login?
Yes. In the app settings, you can select from three options:
– Stay on the current page (refresh after login)
– Redirect to a specific page (such as homepage or pricing page)
– Redirect to the default account page
Will this app work with my theme?
Yes. The Epic Modal Login Popup works with all BigCommerce themes.
Can I style the popup to match my store?
Yes. You can customize the modal’s style, colors, and text in the app settings.
How do I trigger the modal popup?
You can assign the popup to open when customers click on specific elements by targeting them with classes or IDs. Multiple triggers can be set up if needed.
Is the modal login mobile-friendly?
Yes. The popup is fully responsive and works smoothly across desktops, tablets, and mobile devices.
Why is this app especially useful for stores with hidden pricing?
If you only show pricing or product data to logged-in customers, the modal login ensures they can sign in instantly without losing their place in the store.
Do I need to code anything to use this app?
No coding is required. The app is plug-and-play, with simple configuration options in the dashboard.
Where can I get help if I run into issues?
Check the Setup page for a walkthrough. If you still need help, visit the Support page to submit a request.
Still have questions? Contact us through Support and we’ll be happy to help.
